Legal — Policy
Privacy
Policy.
At Hayy Clothing, trust is part of the craft. This is how we handle the information you share with us — clearly, carefully, and without compromise.
Effective
June 9, 2026
Region
India · Global
Section 01
Introduction
At Hayy Clothing, your privacy and trust are woven into everything we make. This Privacy Policy explains how we collect, use, store, and protect the information you share with us across our website, mobile application, and customer service channels.
It applies to every visitor, app user, and customer of Hayy Clothing — whether you're browsing the latest drop, building a wishlist, placing an order, tracking a delivery, or reaching out to our support team.
Section 02
Information We Collect
We collect only what is necessary to deliver a refined, personal shopping experience.
Personal Information
- Full Name
- Email Address
- Phone Number
- Shipping Address
- Billing Address
Account Information
- Login Information
- Account Preferences
- Wishlist Items
Order Information
- Order History
- Purchase Details
- Transaction Records
Device & Usage
- Device Type
- Browser Information
- App Usage Statistics
- Crash Reports
Optional Preferences
- Language Preferences
- Notification Settings
- Fashion Interests
- Size Preferences
Section 03
How We Use Information
Section 05
Data Security
- Industry-standard security measures and continuous monitoring
- Secure, PCI-DSS compliant payment processing
- Encrypted communication across our website and mobile app
- Secure storage of customer information with restricted access
- Layered protection against unauthorized access and intrusion
Section 06
Data Retention
We retain personal information only for as long as it is necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.
You may request deletion of your account at any time. Certain records — such as invoices and transaction history — may be retained for tax, audit, and accounting purposes as required by Indian law.
Section 07
User Rights & Choices
Access
Request a copy of the personal information we hold about you.
Update
Edit your account details, address book, and preferences at any time.
Delete
Ask us to delete your account and associated personal data.
Manage
Adjust notification, marketing, and communication preferences.
Contact
Reach our privacy team for any concern, request, or question.
Section 08
Third-Party Services
To deliver a fast, reliable experience we work with carefully selected third-party providers, including:
These services maintain their own privacy policies. We encourage you to review them to understand how your data is handled in each context.
Section 09
Children's Privacy
Hayy Clothing is not directed to children under the age of 13. We do not knowingly collect personal information from children. In compliance with COPPA and applicable regulations, if we learn that we have collected personal data from a child without verified parental consent, we will delete it promptly.
Section 10
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. Material changes will be communicated through the app or website. Your continued use of Hayy Clothing following any update constitutes acceptance of the revised policy.
Last updated: June 9, 2026
Section 11